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Frequently Asked Questions
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Why should I chose HostW3? |
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You get more features and better service
for your money than any other hosting company, GUARANTEED! We
have a 30 day
money back guarantee to prove it!
Control panel for Windows and Linux hosting packages, on-line
access to view invoices, lightning fast servers, safe &
secure data center, and much more... |
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How do I sign up for hosting? |
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There are a couple of ways.
1. Visit the hosting package pages on the left side navigation. Order links will be on the page.
2. Call us toll-free at 1.866.372.7636 |
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How do I transfer my site to HostW3? |
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We have created a step
by step procedure located in the HostW3 Forums. You can
always contact us
for help with this issue. |
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How do I update my name servers to
HostW3? |
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It depends on who what company your domain
is registered with. We have created a help
page to assist you. You can always contact
us for help with this issue. |
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Can you register a new domain name
for me? |
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Yes. The first page of the Order Now order
form will ask if you wish to register a domain name. Select
your new domain here! |
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What if I'm not completely satisified? |
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We have a 30
day money back guarantee. If you are not satisfied for any
reason, we will refund all your hosting fees (excluding domain
registrations, setup fees on dedicated servers, programming
services, or software purchases). |
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I am a reseller, can I keep HostW3
in the background? |
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Most certainly. We understand your need
to maintain your brand. Resellers get their own customizable
control panel to add/delete and manage your accounts. Our mail
servers use the name of the domain as the server (ex. mail.CUSTOMERDOMAIN)
and web mail is accessed via (mail.CUSTOMERDOMAINl) and does
not have our name or logo. You can also get your own name servers
or use our "generic" ones (NS1.NAMESERVER5.COM &
NS2.NAMESERVER5.COM). |
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What design software can I use to
access your servers? |
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We have full support for Microsoft©
FrontPage© 2003 on all Windows and Linux hosting plans.
FTP is also supported which programs such as DreamWeaver, HomeSite,
and others use. |
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What is your name server information? |
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NS1.HOSTW3.COM - 72.29.117.242
NS2.HOSTW3.COM - 206.123.109.195
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How do I get support if I have a problem? |
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We have a variety of ways for you
to get the help you need, when you need it.
Submit Trouble ticket at our Client Area
https://www.w3eservice.com/
Email -
Phone - 866.372.7636 |
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